Preferred units not applied in AAOS app

Bug ReportsMay 22, 2025

Hi Everyone I have a Equinox EV and when I use the app in my EV it shows in KM but when I used the app on my iPhone it shows in miles I have signed out and signed in again multiples times all the settings on my phone are correct but when I sign into the app on my Equinox EV none of the settings that are in my phone transfer over. Also the time when I am getting directions it in correct as well.

Where does this happen?
ABRP version number (found at bottom of settings menu)

Posted by Eric Lan · May 22, 2025

Completed11

Katya S.

Team•

May 27, 2025

Pinned

Hi @Eric Lan,

Thank you for the screenshots. Looking at them, I can see that in the iOS app you have selected units: imperial.

Do I understand you correctly that you wish to use miles / imperial units but that this isn’t applied in the AAOS app in your car?

Eric Lan
•
May 27, 2025
that is correct and the time is also incorrect on AAOS it is set to PDT and it won’t let me change it.
- Katya S.
  Team•
  May 28, 2025
  I understand. Unfortunately, I don’t think we have a quick solution to this issue. We’ll need to investigate and see if we can force the account’s preferred units to be applied.
  Eric Lan
  •
  May 28, 2025
  Okay sounds good.

Katya S. changed status to Awaiting Clarification

Team•

May 26, 2025

Hi @Eric Lan,

Have you tried selecting your preferred units in the iOS app? And ensured that you’re logged into the same account on both devices?

Eric Lan
•
May 26, 2025
Yes I have would you like for me to take some screenshots of what I have on my phone versus what I see in the app on my car.
- Katya S.
  Team•
  May 26, 2025
  Yes that would be helpful!
  Eric Lan
  •
  May 26, 2025
  Eric Lan
  •
  May 26, 2025
  Eric Lan
  •
  May 26, 2025