yes and after a few tries my citroen account was locket and i am now in a pin reset loop. i was contacting citroen and waiting for response. i will tell you if they could solve the probelm. have a nice day
Rene Dorn
•
Jan 9
now i have reinstalled citroen app and could set a new pin there. i reconnected my car in ABRP and get same error as in the screenshot above. for some reason ABRP can not connet to enode. in relink screen it told me that my new connction is now ok. so again no plan whats wrong
Rene Dorn
•
Jan 9
now tells me Connected .. i think its OK again :)
Katya S.
Team•
Jan 12
Great, I can see we received data just a few hours ago now. Thanks for letting us know it's working again!
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Comments8
Jan 9
PinnedHi @Rene Dorn,
Sorry to hear you're having trouble connecting.
Could you let me know which Citroën model you're trying to connect with?
Also, are you seeing any specific error messages in ABRP when it fails to connect? That information will help us figure out what's going on.
Rene Dorn
Jan 9
hi, it stopped working yesterday. I have a 2025 citroen e-C3.
Rene Dorn
Jan 9
Katya S.
Jan 9
Thanks for sharing that screenshot.
Have you tried resetting the connection to see if that resolves the issue?
Reset your live data connection
Rene Dorn
Jan 9
yes and after a few tries my citroen account was locket and i am now in a pin reset loop. i was contacting citroen and waiting for response. i will tell you if they could solve the probelm.
have a nice day
Rene Dorn
Jan 9
now i have reinstalled citroen app and could set a new pin there.
i reconnected my car in ABRP and get same error as in the screenshot above. for some reason ABRP can not connet to enode.
in relink screen it told me that my new connction is now ok.
so again no plan whats wrong
Rene Dorn
Jan 9
now tells me Connected .. i think its OK again :)
Katya S.
Jan 12
Great, I can see we received data just a few hours ago now. Thanks for letting us know it's working again!