As of Wednesday 26 August, ABRP is now re-connected to my 2023 ID.4 AWD Pro S. It was down for three or four days. This level of reliability is bothersome. Adjusting SOC% manually in the program is time-consuming. I would like learn what ABRP can do in the future to insure continued service. Is this a problem with ABRP, Enode or VW?
smollern
•
Dec 12, 2024
Updated both apps and followed the steps. No change.
FYI: when accepting TC in volkswagen it's stated that “The choice of country and territory determines which legal texts apply.”. That might be a clue to the cause of the problem?
johnwelch62
•
Dec 4, 2024
I have now been able to successfully connect. Thanks for your assistance. This report can be closed
Katya S.
Team•
Dec 4, 2024
Hi @johnwelch62,
Could you try and disconnect, then reconnect the vehicle via Enode now?
Katya S.
Team•
Dec 2, 2024
Hi @johnwelch62,
I can see that you’ve linked the car and that we’ve received data from Enode in the past, but now it seems to have been a while.
Have you tried to disconnect and reconnect the vehicle to Enode?
johnwelch62
•
Dec 2, 2024
I did try to unlink the car but I am not even able to do that. When I select unlink it takes me to the verification screen. When I say yes, I'm sure, it returns to the edit connections page (in the android app). However it still shows as linked to my car.
Katya S.
Team•
Dec 4, 2024
Sincerely sorry. We’ll investigate why this happens.
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Comments8
ABRP User #371932
Aug 26
As of Wednesday 26 August, ABRP is now re-connected to my 2023 ID.4 AWD Pro S. It was down for three or four days. This level of reliability is bothersome. Adjusting SOC% manually in the program is time-consuming. I would like learn what ABRP can do in the future to insure continued service. Is this a problem with ABRP, Enode or VW?
smollern
Dec 12, 2024
Updated both apps and followed the steps. No change.
FYI: when accepting TC in volkswagen it's stated that “The choice of country and territory determines which legal texts apply.”. That might be a clue to the cause of the problem?
johnwelch62
Dec 4, 2024
I have now been able to successfully connect. Thanks for your assistance. This report can be closed
Katya S.
Dec 4, 2024
Hi @johnwelch62,
Could you try and disconnect, then reconnect the vehicle via Enode now?
Katya S.
Dec 2, 2024
Hi @johnwelch62,
I can see that you’ve linked the car and that we’ve received data from Enode in the past, but now it seems to have been a while.
Have you tried to disconnect and reconnect the vehicle to Enode?
johnwelch62
Dec 2, 2024
I did try to unlink the car but I am not even able to do that. When I select unlink it takes me to the verification screen. When I say yes, I'm sure, it returns to the edit connections page (in the android app). However it still shows as linked to my car.
Katya S.
Dec 4, 2024
Sincerely sorry. We’ll investigate why this happens.
Katya S.
Dec 4, 2024
Separate ticket for the inability to disconnect from Enode here;
Unable to disconnect vehiclelinked via Enode from ABRP