Enode live data disconnects while driving
Hi, recently I purchased Premium to connect with the live data via Enode.
But I noticed that it stops showing live data in CarPlay as soon as I start driving.
When I’m parked for a few minutes it shows the live data (green) again, but as soon as I start driving the live data value turns to red again within a minute.
In the app on my Iphone is still shows as connected, but there is no live data available.
I tried disconnecting and reconnecting, removing the app en installing it again, logging off and on, makes no difference.
Requesting live data in the MY KIA app on my Iphone while driving does work fine, so it is not the car that is disconnecting.
This way it doesn’t make Premium worthwhile compared to the estimated battery usage in the free version.
My car is KIA EV6 2023.
Hopefully you can help with the solution.
Kind regards,
Roland
- Where does this happen?
- ABRP version number (found at bottom of settings menu)
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Comments11
Linda ABRP
May 27, 2025
Hi
Can you try to kill the app and start it again. Then you should get version 3406 that might solve this problem.
Roland
Jun 3, 2025
Hi Linda, maybe you missed my previous comments and answers.
Van you please check if another solution is available?
Kind regards,
Roland
Linda ABRP
Jun 4, 2025
I’m sorry that I missed your comment. I have asked my colleague to look at this.
Linda ABRP
Jun 4, 2025
Do you have a date and approximate time of when you drove that we can look up in our system?
Roland
Jun 6, 2025
Hi Linda, I haven’t used the app recently due to the issue. You could check May 14th, but this was before your request to update the app. I will use the app for a longer ride and come back to you on this.
Kind regards,
Roland
Roland
Jun 16, 2025
Hi Linda, last Sunday June 15th I drive about 200km single journey. Everytime I stopped the connection showed green and was in sync with the car. As soon as I started driving, within a minute of so the indicator went to red and the data for current and remaining SoC went out of sync.
Hope can find out what is going wrong.
FYI: when I refresh the status in the Kia app while driving it shows the right info corresponding with the car. That makes me think that it isn’t the car that is disconnecting from Enode.
Kind regards,
Roland
Linda ABRP
Jun 17, 2025
We get data from Enode but not much data but I can see in your My drives that you get enough data to register the route on the 15th. You can try to add an OBD to see if you get the correct SoC from that one.
You can read about the OBDs we recommend here Link your vehicle via an OBD device
Roland
Jun 17, 2025
Hi Linda, so that means that this is not something you have any influence on, right?
I will look for the ODBC single then.
In that case I also do not need the Premium version of the app.
Regards,
Roland
Linda ABRP
Jun 17, 2025
No. Unfortunately, we have experienced that some Kia cars do not work well with Enode while others work well. We cannot see why this is the case.
Follow this guide created by Apple if you want to request a refund: https://support.apple.com/en-gb/HT204084