Unable to link Lucid vehicle via Enode
My connection to Enode stopped working about 6 days ago. I deleted the link and tried putting my credentials back in, but it errors out. I have verified my email and password with my Lucid account verifying it is correct.
- Where does this happen?
- ABRP version number (found at bottom of settings menu)
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Comments27
Linda ABRP
Oct 7, 2025
PinnedHi
Enode have solved this problem and you should be able to link your car now.
Katya S.
Oct 6, 2025
PinnedEnode replied for the first time just before the weekend:
“Thanks for flagging this with us. Our engineering team are already investigating the issue. I'll update you once I have more to share.”
I’ve also asked them why this isn’t listed as a general issue over on their status page, seeing that so many of you are affected ( https://status.enode.com/ ).
Jankees lampe
Oct 14, 2025
Still mot able to log in. Unexpected null error. 😡
Katya S.
Oct 15, 2025
This ticket has been resolved and settled. If you continue to experience issues with relinking, please submit a separate support ticket.
User
Sep 12, 2025
Me too!
Michael Carr
Sep 16, 2025
I just purchased my Lucid Air yesterday and am unable to link it to my ABRP account. When I try to provide my Lucid credentials to Enode it just spins forever.
Linda ABRP
Sep 11, 2025
Hi
Please try to delete the Lucid app and install it again. Also log out and log in in your ABRP app.
Paul Grondal
Sep 11, 2025
I have tried everything. It will not link up using the web browser or the app. When logging in to my Lucid website account on my browser, Lucid requires 2FA. Trying to connect Enode, it does not ask for a code. It just spins for a couple of minutes before it errors out. Enode was working fine until about a week ago. This is the error message I get both on the app and on a web browser when trying to link Enode.
Linda ABRP
Sep 11, 2025
I will send a report to Enode.
Paul Grondal
Sep 16, 2025
Still waiting for a fix. Any update to share?
Linda ABRP
Sep 17, 2025
No, unfortunately they are not very fast to answer.
William Nicholas Rudd
Sep 29, 2025
Any update?
Linda ABRP
Oct 1, 2025
This is unfortunately not solved yet.
Paul Grondal
Sep 30, 2025
I have to say how disappointed I am with lack communication and resolution from Enode and ABRP. I have patiently waited and all I’m hearing are crickets. I have supported your product on my YouTube channel and I’m now wondering if I should have.
Michael Carr
Sep 25, 2025
This is still broken.
James Price
Sep 27, 2025
This has been driving me crazy, broken for me as well. It’s not an account issue, have deleted both apps and added back. Login simply times out when connecting via enode in ABRP. Like others my connection simply stopped updating.
William Nicholas Rudd
Sep 29, 2025
I recently purchased a 2025 Lucid Air RWD and have the A Better Route Planner Premium (2 week trial). I’ve tried to link my ABRP to Lucid via enode and I have the exact same error. Problem exists whether I use the iOS app to link or do it through a web browser. I tried changing my password to a less complicated password thinking maybe the special characters were a problem and the problem still exists. So appears to be an issue with ABRP or enode and Lucid.
Justine Fenker
Oct 6, 2025
It’s Working now. I just successfully reestablished the link between ABRP and my Lucid Air via enode . Thanks to Katya S. for organizing the trouble reports from several of us subscribers. Not clear whether it was an error at Lucid, enode, or ABRP — but it’s nice to have the functionality restored.
Katya S.
Oct 21, 2025
It is possible that the lower number of users with Lucid vehicles using Enode connections didn’t alert the Enode team in time to react to the outage. As mentioned, I asked them why Lucid isn’t listed on their status page, and this was their response:
“Lucid as a brand has a low number of active connections with us compared to other brands; still, a status page update would have been a good idea for this. I'll raise this internally.”
Hopefully, it’ll be added for clarity, and issues will be detected faster from now on.
Justine Fenker
Oct 6, 2025
•Merged request
•2 votes
Unable to link Lucid vehicle via Enode
ABRP app will not connect via encode to live lucid car data. Progress wheel spins forever after I enter lucid account login info.
Oct 2, 2025
PinnedHi @Justine Fenker,
Thank you for reporting. At the moment, there are no known issues between Lucid and Enode;
https://status.enode.com/
I’ve submitted a ticket with Enode regarding this issue so that they can investigate.
Gregory Janssen
Oct 3, 2025
I have the same issue. Returns unexpected error after long time attempting to connect.
An error has occurred
Something went wrong when connecting your device, and the connection process could not be continued. Please try again.
Error code
UNEXPECTED_ERROR
Error message
Unexpected error
Timestamp
October 3, 2025 at 11:57 AM
Debug context
{ "stack": "@https://link.enode.com/assets/performance-BjB-GAYT.js:4:1284\n@https://link.enode.com/assets/performance-BjB-GAYT.js:4:1307\n@https://link.enode.com/assets/sentry-B6cHfzPt.js:133:955" }Justine Fenker
Oct 4, 2025
As suggested to others with this problem, I logged-out/in on the Lucid app. I also logged-out from ABRP, updated the ABRP app to 6.1.5 (the latest version), and logged-in again. No joy: attempting to link to Lucid via enode gives a few minutes of spinning wheel and an error message (“UNEXPECTED ERROR”).