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Enode is not working.

Hello,

I am trying to connect my car to your live data feature using Enode, but I am unable to start the connection process.

When I click “Connect with Enode”, absolutely nothing happens. No login window opens, no redirect occurs, and no error message is shown.

I have tried:

  • The ABRP mobile app

  • Multiple mobile browsers

  • A desktop browser on my PC

The issue is the same everywhere: clicking the Enode connection button has no effect at all.

Could you please check whether there is a known issue with the Enode connection flow or Toyota integration?

Thank you for your help.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed11 comments

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Comments11

  • Linda ABRP

    Team•

    Jun 5

    Hi

    Which phone do you use?

    • ABRP User #2400700

      •

      Jun 5

      iPhone 14+ - but we have also tried on other devices, and the same thing happens. (Nothing happens)

      • Linda ABRP

        Team•

        Jun 5

        Can you try to kill the app (swipe up) and start it again? Also take a screen shot of the button that does not work.

        • ABRP User #2400700

          •

          Jun 5

          We have tried that several times. We have also tried deleting the app completely from the phone, and downloading it again. But that didn’t work either.

          • Linda ABRP

            Team•

            Jun 5

            Can you take a screen shot of the page where the button does not work.

            • ABRP User #2400700

              •

              Jun 5

              This is the page. And then it’s the “Forbind med Enode” which is “connect to Enode” switch that doesn’t work.

              • Linda ABRP

                Team•

                Jun 5

                Thanks. I have sent this to a colleague so he can look at it. I will get back to you.

  • Linda ABRP

    Team•

    Jun 12

    @ABRP User #2400700 Did you have Premium when you tried to connect?

    Can you also try to reselect your car from the vehicle list because it says unknown unknown on it.

  • Sampo H

    •

    Jun 10

    Same for me, got premium to try out on summer holiday trip, but now turns out of no use as can’t connect live data.

    • Sampo H

      •

      Jun 10

      Update: deleted the current car and added again → adding connection was possible.

      • Linda ABRP

        Team•

        Jun 15

        Yes that seems to be the solution to make it work.