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Enode fiat500e no live update

I link my account Fiat with Enode and ABRP premium, unfortunately the connection with Enode is no longer avaible after 10minutes when I’m driving.

The problem come every time when I use ABRP, data are updated during 10minutes and after no updates, the connection seems be lost.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed2 comments

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Comments2

  • Linda ABRP

    Team•

    Aug 13, 2025

    I got this respons from Enode and unfortunately we can’t solve the problem.

    “Thanks for reporting this issue. I've checked the detailed logs for this user's vehicle; this appears to be a limitation imposed by Fiat themselves.

    The data they send us appears to become "frozen" shortly after a vehicle starts moving - we still continue to get updates, but they essentially send us the same snapshot each time without any new values.

    Unfortunately there isn't anything we can do from our side to change this behaviour - as long as Fiat continues to operate this way, we cannot provide updated data for this vehicle.”

  • Linda ABRP

    Team•

    Aug 11, 2025

    Hi

    I have made a report to Enode because I can’t see very much data from your car. I will get back to you when I hear from them.