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Enode disconnecting VW ID.3

Bug Reports

I have used enode for over a year without any problems with my ID.3 Pro 58 kw 2021. After updating to ABR 7 it started disconnecting. I have reinstalled the app, reconnected multiple times to enode. Every time it works when reconnected, but after a couple of hours it goes to sleeping and finally goes to “Not connected”

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Jesper Nyholm Andersen ·
Status: Completed3 comments

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Comments3

  • Jesper Nyholm Andersen

    •

    Mar 18

    I haven’t changed my password

  • Linda ABRP

    Team•

    Mar 18

    I got this from Enode “We've looked into the logs and can see the vehicle connects successfully each time but the connection with Volkswagen's servers expires after a number of hours, causing the disconnect. This appears to be an upstream issue with how VW is handling the session.

    One thing worth checking: has the end user recently changed their Volkswagen/We Connect ID password? That would invalidate existing sessions and could explain the behavior.”

    Enode will roll out a updated Volkswagen integration in a couple of weeks that should solve problem like this.

  • Bo (ABRP)

    Team•

    Mar 16

    Thank you for reporting! We see the same thing as you report in the logs and we will report this to Enode for investigation.