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Enode data not updating for Jaguar iPace

Hi,

I've recently purchased premium to use the enode connection with my car (jaguar ipace 2019). I set up the enode connection, got some data and then I get very sporadic updates. While driving for 2 hours yesterday I didn't receive a single update and showed as not connected the entire way. Even now its showing as updated 12 hours ago. I know the car has signal as I can see data through my jaguar app.

If you need any more info, please let me know.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed3 comments

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Comments3

  • Katya S. changed status to In Progress
    Team•

    Apr 7, 2025

    Pinned

    Hi @Nathan Collins & @Anton Ebner,

    I can see that Enode has identified issues with Jaguar, and they’re currently working on resolving this;

    https://status.enode.com/incidents/01JR7TSPHZGPWWEAMQ4AQ7CPE4

  • Nathan Collins

    •

    Jul 4, 2025

    @Katya Skog this is happening again, I've had no updates for over 24 hours to my car's battery %. I haven't been using abrp for the last couple of months, so unsure if this is a long standing issue

    • Katya S.

      Team•

      Jul 6, 2025

      This was an issue between Jaguar and Enode affecting us three months ago. The issue has since been resolved. If you’re experiencing issues now this is a new issue so please submit a new ticket.