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Enode connection BMW iX3 not stable

Connection gets lost or if there is a connection actual battery charge is not updated

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: In Review3 comments

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Comments3

  • Katya S. changed status to Awaiting Clarification
    Team•

    Apr 7, 2025

    Pinned

    Hi @Peter Kok,

    Another user reported similar issues with their iX3 a while back. It was then resolved by resetting the connection.

    Have you checked if disconnecting and then linking again via Enode makes any difference in this behavior?

    • Peter Kok

      •

      Apr 23, 2025

      I did some tests and found out that mybmw is not updating the battery charge status while driving it does only when full stop or charging. So ABRP shows only the actual status when departing but doesn’t get updates. For now I cancelled ABRP payments because at this time it isn’t worth the money.

      • Katya S.

        Team•

        Apr 23, 2025

        That’s very odd. According to the documentation, there shouldn’t be such restrictions: https://developers.enode.com/api/capabilities/vehicle

        I’ve submitted a ticket with Enode so that they can investigate. Regarding your subscription, we’re not able to provide a refund since you’re subscribed via Apple, but as a subscriber, you can request a refund from Apple.

        Follow this guide created by Apple to request a refund: https://support.apple.com/en-gb/HT204084