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Enode connection Citroen e-C3 incorrect SoC

Bug Reports

Hello, my subscription Premium is activated, the link with Enode is activated, but the SoC in the app doesn't match the car's SoC. When I view my trips, the track is recorded correctly, but the corresponding electricity consumption is 0 kWh. What's going on? It worked perfectly the previous times!

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Bernard N ·
Status: Completed6 comments

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Comments6

  • Alex Welch

    •

    Dec 28, 2025

    I can’t sign in to Enode for some reason and it was working before.

  • Linda ABRP

    Team•

    Dec 23, 2025

    Hi

    Can you try to unlink Enode and link it again and see if that solves the problem.

    • Bernard N

      •

      Dec 23, 2025

      Thanks! I did that before posting. I tried again and the problem persists! The process is OK, validated, but the SoC isn't changing: the SoC is at 100%, while today the Citroën ëC3 is at 48%...

      • Linda ABRP

        Team•

        Dec 23, 2025

        I have made a report at Enode because we also just get 100% SoC in our system. I will get back to you when I have an answer from them. It will take a little bit longer because of the holidays.

        • Bernard N

          •

          Dec 23, 2025

          Thank you so much! I understand perfectly!

          Happy Holidays to you !!!

          • Linda ABRP

            Team•

            Jan 2

            Enode also says that they only get 100% SoC from Citroen so it seems to be a bug on Citroens side. So please contact them to see if they can solve the problem.