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Enode connection + Kia

I cannot connect ABRP app with Kia connect (Canada) with Enode. It doesn’t accept my connection information. Both apps are updated and my password is correct. Thanks for the support!

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed6 comments

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Comments6

  • Linda ABRP

    Team•

    Jan 12

    Is this still an issue?

  • Linda ABRP

    Team•

    Nov 26, 2025

    Hi

    Can you try to delete the Kia app and install it again and see if that helps?

    • Nicolas Dallaire

      •

      Nov 26, 2025

      Hi! I did it but same result…

      • Linda ABRP

        Team•

        Nov 27, 2025

        I have made a report at Enode. I will get back to you as soon as they answer.

        • Nicolas Dallaire

          •

          Nov 27, 2025

          Thanks a lot!

          • Linda ABRP

            Team•

            Dec 19, 2025

            Enode have a couple of questions:

            • Can you successfully log into the official Kia Connect Canada app or website (owners.kia.ca) with the same credentials you're trying to use with ABRP, I assume yes since you reinstalled the app?

            • When logging into Kia directly, are you prompted for any two-factor authentication (SMS code, authenticator app, email verification, etc.)?

            • Have you received any recent emails from Kia Canada about security updates or authentication changes?