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Enode connection issue BMW i3s

Hi

Premium user on an I3S (2022).

Frustrated with ABRP connection either OBD or Enode.

In the past 2 to 3 months, gave up on OBD only to be faced with the same issue.

Although the car is sometimes linked (is it?) connection is almost ever off. No SOC data. Recently on a 400km drive no data available. On the way back, the same.

Several uninstalls/reinstalls, IPhone 15 pro max updated regularly.

If it keeps not working as should I regret to quit my subscription.

Thanks

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed5 comments

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Comments5

  • Katya S. changed status to Awaiting Clarification
    Team•

    Sep 10, 2025

    Pinned

    Hi @Joao Cruz,

    Enode responded:

    “From what I can tell, this user has been deleted so I'm not able to dig further into the data here. I would need to be able to do this to understand more about the polling of the device and updates from the vendor.”

    I can see that you still have an account with us, but at the moment, Enode cannot help us troubleshoot this issue. Do you wish us to continue this investigation?

  • Ella ABRP changed status to Awaiting Clarification
    •

    Aug 12, 2025

    Pinned

    Hi @Joao Cruz,

    I can see that your car has been connected the past days. Does it work for you now?

    • Joao Cruz

      •

      Aug 12, 2025

      Thanks for your reply.

      Unfortunately the car connects, but it won’t last much long.

      I stop getting real SOC data after a couple of minutes after starting the car, which renders the app useless.

      Still the same issue…