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EnBw Prices not shown

Hi,

i have a EnBW Card and selected charging network is also EnBW. The card is added in charging cards.

When selecting a charging station, the card and prices are not shown in the list. Neither at my prices not at all prices.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Planned13 comments

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Comments13

  • Linda ABRP changed status to Awaiting Clarification
    Team•

    Aug 31

    Pinned

    Hi,

    Please provide a link to the plan where this occurs. To do this;

    1. Plan the trip in ABRP

    2. Click/tap: ‘Share plan’

    3. Click/tap: ‘Share ABRP link’

    4. Paste the URL here

    ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

    • ABRP User #2486733

      •

      Aug 31

      This is not related to any plan. The behaviour can be shown on any charging point. My EnBW card is not shown on my prices nor in the full list.

      • Linda ABRP

        Team•

        Aug 31

        I need to know which of the EnBW card you have selected.

        • ABRP User #2486733

          •

          Aug 31

          I added “EnBW mobility+ Ladetarif S” to my cards.

        • ABRP User #2486733

          •

          Aug 31

          I also tried “EnBW mobility Ladetarif S“, “EnBW mobility Ladetarif M“, “EnBW mobility+ Ladetarif M“ but the EnBW prices are never shown.

          • Linda ABRP

            Team•

            Sep 1

            Thanks. i have sent this to my colleagues.

  • ABRP User #3033089

    •

    Sep 11

    •

    Merged request

    •

    5 votes

    EnBW mobility+ Ladetarif S missing from tariff selection

    Hi everyone,

    I noticed that the German charging tariff "EnBW mobility+ Ladetarif S" is no longer appearing under the price/charging card settings in ABRP.

    Everything was working perfectly up until last week. Could the dev team please check if this tariff was accidentally removed or if it's a bug?

    Thank you!

    • ABRP User #2778480

      •

      Sep 6

      It’s the same for “EnBW mobility+ Ladetarif M”, it’s missing. Without that ABRP is useless for me, please bring back EnBW soon!

    • Linda ABRP

      Team•

      Sep 9

      This should work again.

      • ABRP User #2690869

        •

        Sep 10

        When making a route, there are not prices for the ENBW prices. If I select the ENBW Mobility+ Ladetarif S and the EWE Go then it only shows me the prices for the EWE Go Card but no ENBW.

        • Linda ABRP

          Team•

          Sep 11

          I’m sorry about this. This is not fixed. There was a misunderstanding between me and a colleague where EnBW chargers had disappeared from the app and not this problem with the prices.

  • ABRP User #3030144

    •

    Sep 11

    •

    Merged request

    •

    2 votes

    EnBW Subscription price is not displayed

    I noticed that the app doesn't show the price for my enbw subscription at the enbw charging station even tho I added it to my charging cards.

    Is that an issue by my side or by the side of abrp?

    • Mahde - ABRP changed status to In Progress
      Team•

      Sep 11

      Pinned

      Hello @ABRP User #3030144,

      This is an issue from our data provider and we are working to get it resolved asap!