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EnBW charging stations are not considered

I have an EnBW charging contract.

Recently I have noticed that the app using IONITY charging station once I have planned a route even though there are multiple EnBW stations along the way. EnBW charging contract/card is respected in the app.

Why is that so?

Br Ralf

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed6 comments

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Comments6

  • Linda ABRP

    Team•

    Dec 22, 2025

    Hi

    Please add a link to the plan where this happen. Click at Share plan and Share ABRP link.

    • RB

      •

      Dec 22, 2025

      Hi Linda.

      We’ve already done our trip. During the ride I restarted the plan over and over again

      til the program(with the changing parameters) finally chose a EnBW charging station.

      Nevertheless here is a new plan to the same destination I created 2 min ago. Same issue. it won’t pick the EnBW stations over some unknown provider.

      https://abetterrouteplanner.com/?plan_uuid=79324063-46b5-4d48-81f7-8bbef218b46d

      I would be nice if the program offers the option: using contract cards

      exclusively.

      BR Ralf

      • RB

        •

        Dec 22, 2025

      • Linda ABRP

        Team•

        Dec 22, 2025

        If you add EnBW as a preferred network in the settings you should get chargers from them.

        • RB

          •

          Dec 23, 2025

          Hi Linda.

          Either you added this setting(unlikely) or it has been there already. Anyway, I planned the trip to Leipzig again and now the system chose an EnBW station. Admittetly the SOC of my car is different now but I hope for the best. Thx for your advice and support. BR Ralf

          • Linda ABRP

            Team•

            Dec 23, 2025

            Yes I added it on your account. I hope it works better for you now.