Skip to main content

Does not locate some chargers

Bug Reports

Heading west on 86 in upstate NY.

  • First set of ChargePoint chargers I screenshot were not working. Labels on them indicated they’ve not been working for a bit.

  • Used ABRP to find the next charger. It tried to deliver me to one where I would only have 15 or so percent on arrival. A yet there is an excellent one 5 miles down the road. Found it with PlugShare. Now it shows up in ABRP.

  • The planning has been atrocious on this trip.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #2047603 ·
Status: Awaiting Clarification1 comment

Log in to comment and vote

Comments1

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Sep 14

    Pinned

    Hi @ABRP User #2047603,

    Please provide a link to the charger location you’re reporting;

    1. Find the charger in ABRP

    2. Click it to open charger details

    3. Select: share → share ABRP link

    4. Copy and paste the URL here

    This way we’ll get the exact ID number of the charging location.