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Display is no longer usable for me.

The new display layout in version 8 is cluttered, hides information and is no longer useful. In my Australian Kia EV5 a black box covers nearly a third of the display area - its actually the map I am interested in, not transient menu choices that stay on screen. These extra boxes also no longer disappear after a few seconds which is why I am calling it unusable. Coupled with ABRP’s inferior route planning (compared to Google Maps in Australia), inability of my Kia to use live data, at least some months ago when I raised it with support) and now these changes have pushed it past my tolerance for such a high priced subscription so I have cancelled it. The old display was the reason I chose ABRP over Google Maps, so I may as well use that and have superior routing performance for no cost.

My suggestion is to add the old display back as an alternative option and/or make most of the elements use select-able.

Status: Awaiting Clarification5 comments

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Comments5

  • ABRP User #2209008

    •

    Nov 13

    The fact that this search menu does not disappear after a while is very annoying, even on a large screen.

  • Mahde - ABRP

    Team•

    Nov 13

    Hello @ABRP User #2186650,

    Please share a screenshot of the black box you are referring to.

    • ABRP User #2186650

      •

      Nov 13

      Please see the image below. I cancelled the subscription which stated that it will cease on the next renewal date - 30th of the month - as you can see, it looks like it stopped the service immediately - very poor action as even if I was to use my remaining subscription I paid for I now cant!!!!

      You can see the black area I pointed out on the left of the image below - it cannot be removed and covers quite a large portion of the map. There was also other information and icons displayed over the map which used to fade out after a few seconds if you didnt touch the screen - now they dont fade out and just stay in view.

      • Mahde - ABRP

        Team•

        Nov 13

        We will check and see if there is a problem with subscription cancelling automatically for users. Do you wish to resume it or keep it cancelled?

        • ABRP User #2186650

          •

          Nov 13

          Please keep it canceled for now - I may resume it if it improves - I am starting to see other complaints online about the display so I am not the only one.