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Connect with Enode button unresponsive even after purchasing Premium plan

I recently purchased Premium Subscription for ABRP to try and connect my 2023 Nissan Ariya with the app for real time data. But the Connect with Enode button itself is unresponsive. I am using Android phone.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed7 comments

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Comments7

  • Linda ABRP

    Team•

    Aug 17

    This should work now if you refresh the app so you have the latest version.

  • Linda ABRP

    Team•

    Aug 17

    This should work now if you refresh the app and using the latest version.

  • ABRP User #249082

    •

    Aug 10

    One more affected user.

  • Linda ABRP

    Team•

    Jul 8

    Hi

    My colleague is looking at this. I will get back to you.

    • ABRP User #2038969

      •

      Jul 12

      Hi Linda, Any update? Since this issue isn't working it has made the app completely useless. I was supposed to take my EV for the first time on a roadtrip. I paid for premium subscription just so that I can connect my car to the app so that it can suggest me charging stops. But I don't think it is possible.

  • ABRP User #2038969

    •

    Jul 7

    How much ever I tap on “Connect with Enode” nothing happens. My $5 is wasted it seems.

    • ABRP User #249082

      •

      Aug 12

      you might want to relogin/refresh the app as they updated something according to my thread - for me it works again.