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Hey {name|there}! 👋

I am unable to connect my Captiva EV to the app; a connection failure message appears, as shown in the attached screenshots. This led me to cancel my app subscription.<img data-width="100%" data-align="left" alt="" data-featurebase-content-key="65b8feb617b7640940d857af/post/6a54eb5cc2a9b79b8de50c2c/019f5bb5-8b2e-7d29-bfe0-429c85d97533/b64u-aW1hZ2UucG5n.png" src="https://65b8feb617b7640940d857af.featurebase-attachments.com/c/post/6a54eb5cc2a9b79b8de50c2c/019f5bb5-8b2e-7d29-bfe0-429c85d97533/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260715T080000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260715%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=08131b65969b69721560e0924b74c8f7024e4d29191609e6745063ee16350c65" data-featurebase-content-filename="image.png"><img data-width="100%" data-align="left" alt="" data-featurebase-content-key="65b8feb617b7640940d857af/post/6a54eb5cc2a9b79b8de50c2c/019f5bb5-877c-78c6-ad0a-f4198cd3e67a/b64u-aW1hZ2UucG5n.png" src="https://65b8feb617b7640940d857af.featurebase-attachments.com/c/post/6a54eb5cc2a9b79b8de50c2c/019f5bb5-877c-78c6-ad0a-f4198cd3e67a/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260715T080000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260715%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=fd19c72adacb7ece547d9916ee6dedcb73f2ee71d9a13cf4230434b0a19c54ba" data-featurebase-content-filename="image.png">

A Better Routeplanner

Coneection problem

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