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Char.gy units missing London UK

🚧 THIS IS A TICKET MIGRATED FROM UPVOTY. The original ticket and comments will be available for a limited time over at:
https://abrp.upvoty.com/b/report-a-charger/chargy-units-missing-london-uk/
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"Multiple char.gy lamppost units not showing on ABRP.

Units 02274, 00837, 02228, 02764, 05109
On Glengall road and nearby."

Status: In Progress5 comments

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Comments5

  • Katya S.

    Team•

    Nov 20, 2024

    Hi @Benedict Hollamby,


    ‘Opposite 13 Cobourg Road SE5 OHT’ can be found here;

    https://abetterrouteplanner.com/?charger_id=138242832

    ‘48 Glengall Road SE15 6NH’ can be found here;
    https://abetterrouteplanner.com/?charger_id=138242834

  • Katya S.

    Team•

    Nov 12, 2024

    Hi @Benedict Hollamby,

    We do include multiple char.gy chargers, for instance this one on Glengall road here; https://abetterrouteplanner.com/?charger_id=81123254

    We’re not able to work with unit numbers but feel free to specify addresses and coordinates of missing locations.

    • Benedict Hollamby

      •

      Nov 12, 2024

      Thanks. You can see from the screenshot there are three more chargers to the south of the one in ABRP.

      In my immediate units at all these addresses are missing.

      48 Glengall Road

      SE15 6NH

      Opposite Glengall Business Centre, Glengall Road SE15 6NJ

      Surrey Linear Canal Park, Glengall Road SE15 6NF

      47 Loncroft Road SE5 OJE

      Opposite 13 Cobourg Road SE5 OHT

      • Katya S.

        Team•

        Nov 19, 2024

        Thank you. I’ve moved this ticket to network requests since it more concerns the entire network than a single charging location.

        I’ve reported it to our data provider so that they may investigate why they’re not receiving/delivering data for some char.gy locations.

        • Benedict Hollamby

          •

          Nov 19, 2024

          I agree it points to a wider issue with a number of points missing. Thanks!