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Charging station information Android Auto

Bug Reports

I can't click on the screen to bring up information about a charging station or navigate to it. When I tap on the screen, nothing happens.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #1872861 ·
Status: Completed20 comments

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Comments20

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Jul 29

    Pinned

    Hello @ABRP User #1872861,

    Does it only happen with the beta version which is 7.1.5?

    • ABRP User #1872861

      •

      Jul 29

      Yes, I'm pretty sure it works before the beta version. I should mention that it works on the phone. It's only on the car screen that it doesn't work

      • Mahde - ABRP

        Team•

        Jul 30

        Since it happen with the beta version, then we can work on getting this resolved for future releases. Thanks for notifying us about this!

      • Mahde - ABRP

        Team•

        Jul 30

        Have you tried this on the non-beta versions and seen if it works there instead?

        • ABRP User #1872861

          •

          Jul 30

          No, I haven't. I joined the beta at your suggestion because I was having issues with split screen, and the beta fixed it. I don't know if this issue has been resolved in the non-beta version.

          • Mahde - ABRP

            Team•

            Jul 30

            Could you check this for us if possible? We do not own the same vehicle you have so it would be very difficult for us to know how this issue looks on the Xpeng G6.

            • ABRP User #1872861

              •

              Jul 31

              I have uninstalled the beta version and installed the regular version. I haven't been able to test it on my XPeng yet. But I have a Ford Kuga with Android Auto where it didn't work either. After installing version 7.1.4, it works in the Ford. I will check on the XPeng when I get off work later today.

            • ABRP User #1872861

              •

              Jul 31

              So, it's been tested on the Xpeng running version 7.1.4, and it works fine with the charging station info. But now I'm back to the original problem—the reason I installed the beta version in the first place

            • ABRP User #1872861

              •

              Aug 24

              Alright, what do we do here? It doesn't seem like you can solve the problem? I can't use ABRP properly. Unfortunately, I purchased a one-year subscription that I haven't been able to use so far. Is there a solution to the issue? Or can I get a refund? Or will you extend my year

              • Mahde - ABRP

                Team•

                Sep 1

                Hello,

                We apologize for the delay in answer due to other issues being sent in to us during the high summer period. I will extend your subscription with the amount of time since you sent in this report.

                As for your issue at hand, does it still exist on your Xpeng vehicle? We do have the latest version begin 7.1.7, please take a look and report back if you still have the problem.

                • ABRP User #1872861

                  •

                  Sep 1

                  Hi,

                  No, there is no difference. I have tried resetting everything on my phone; both the Android beta and Android Auto beta have all been rolled back to stable release versions.

                  Yesterday, I downloaded your beta version 7.17, and it still does not work.

                  As mentioned previously, this is not isolated to my XPeng—the issue also occurs on Android Auto in my Ford Kuga

                • ABRP User #892056

                  •

                  Sep 2

                  I have exactly the same problem.

                  • Phone: Samsung Galaxy S23

                  • Android: Version 16

                  • Car: Peugeot e-2008, model year 2021

                  • ABRP version: 7.1.7 (5980)

                  It would be great if this issue could be fixed soon. This was a feature I used every day before, and I really miss having it available.

                  Thank you for looking into this!

                • ABRP User #1872861

                  •

                  Oct 8

                  Okay, what is happening in this case?

                  • Mahde - ABRP

                    Team•

                    Oct 9

                    We implemented a fix for this and that should’ve fixed the issue for you. Does it still show up for you again or how does it look currently? Please try making an update of the app and try this again.

                    • ABRP User #1872861

                      •

                      Oct 10

                      Yes, it's working now. Great

                    • ABRP User #1872861

                      •

                      Oct 16

                      Will you extend my subscription, with the amount of time since I sent in this report. I refers to post of Sept. 1

                      • Mahde - ABRP

                        Team•

                        Oct 16

                        Since you were not able to use it until recently, I have extended the subscription so that it renews in September instead of July. Let us know if you get other issues too!

  • ABRP User #1872861

    •

    Jul 29