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Charging sessions truncated or not logged

Charging sessions are not being logged properly- either they do not show up at all, or are truncated. Example: I had a full overnight charging session a few days ago (August 7th) which ran for more than eight hours, consumed more than 50 kWh in total and charged the vehicle from 23% to 100%. However ABRP shows the session as having charged to only 24% and only running for about 6 minutes.

This has been happening for the past several months, since I have been trying to track charging.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: In Progress6 comments

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Comments6

  • Samuel_ABRP

    Team•

    Aug 25

    Pinned

    Fixed in 7.1.6

    • ABRP User #1906993

      •

      Aug 30

      Thank you for the update! Unfortunately the problem is not yet fixed.

      I am running the latest update (7.1.7) but the problem persists. Last night I had a full charge session (more than eight hours/55 kWh) but ABRP is showing a charging session of 4 minutes and that the SoC went from 6% to 7% (it actually went from 6% to 90%).

      Please let me know if there is anything I can do to help resolve this. Thank you!

      • Samuel_ABRP

        Team•

        Oct 8

        Hey, sorry for the delay. Just checked it again. Looks like we fixed a different issue. This one is caused by slow Enode telemetry updates during charging (or when the car is not active). We will have a look and see if we can improve on that.

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Aug 11

    Pinned

    Hello @ABRP User #1906993,

    Have you noticed any problems with the live data connection you are using (Enode or OBD dongle)? Are they connected while you are charging?

    We can see that the SoC currently is at 94%, has this SoC been updated by you manually?

    • ABRP User #1906993

      •

      Aug 11

      I have not seen any issues with either the Enode or OBD links. When charging I am away from the vehicle, so that would make the Enode link the active one. It has shown as “connected”, but sometimes it shows that it has been an hour since it was “last updated” (I checked this randomly, NOT when I was charging).

      The SoC is accurate, and it was automatically updated (I did NOT manually update it).

      One final note: these charging sessions are L2 sessions, NOT DC Fast Charging. Also I was not running an ABRP route while charging. Not sure if that matters but I wanted to add some detail that might help troubleshooting.

  • Matt (ABRP)

    •

    Aug 12

    Thank you for reporting it! We will take a look and try to find what the issue is.