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Charging not recognized in the App

Why is the charging process not being recognized in tha App?

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification4 comments

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Comments4

  • Marcus

    •

    Apr 1

    The first times I charged nothing happened in the app. The last times I charged I saw a bar showing the loading status. When I go to show my tours on every date I choose charge count → zero mins. and 0 kwh charged.

  • Linda ABRP

    Team•

    Apr 1

    Hi

    What kind of live data do you use? Do you have a specific date where the charging was not registered?

    • Marcus

      •

      Apr 1

      In use odbII connector. Everytine I charged it is not rec.

    • Marcus

      •

      Apr 1

      now the app shows me a trip for today I did yesterday…