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Charge locations icons not showing on apple car play (known zoom issue)

Bug Reports

I still have issues with the apple car play. When planning the route the charge location icons are vissible. When i press drive the map zooms all the way out to the USA (i am in the Netherlands). and Flies to the Netherlands and zooms in. When it zooms in the charger icons are nog vissible. Close the app on the phone while in Apple carplay and restart on apple car play will solve the issue 1 out of 4 times.
Zoom issues are still a problem.

Where does this happen?
Posted by Gerard ·
Status: Completed8 comments

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Comments8

  • Samuel_ABRP

    Team•

    Jan 15, 2025

    This should be fixed by now.

  • Manuel (ABRP)

    Team•

    Dec 11, 2024

    Hi and thanks for reaching out to us on this. I’m currently heaving troubles on reproducing this issue zooming issue.
    Could you please do a bug report when this happens? Make sure to enable the bug button in the app settings first:


    Hit the bug button (bottom right) on the CarPlay map when the zooming settled and let me know when you did it so I can check the report.

    • Gerard

      •

      Dec 12, 2024

      Hi there, i made a bug report yesterday 11 december at 16:27 Amsterdam time.
      I also made a foto. Left foto is after zooming settled and there a no charge icons visible and i pressed bug report. And the richt foto when i close the route the charge icons apear again.

      • Manuel (ABRP)

        Team•

        Dec 12, 2024

        Thanks for the pictures, I could fix that one and we will push an updates soon. Checking your bug report next for the zooming issue to US.

      • Manuel (ABRP)

        Team•

        Dec 12, 2024

        5.5.2 (3168) is out now, you should get it on next app start. Depending on the app state it might be required to kill the app and start it again so the updated is applied.

      • Manuel (ABRP)

        Team•

        Dec 12, 2024

        I can not see anything unusual on that bug report, did you face the zooming issue when you submitted it?

        • Gerard

          •

          Dec 12, 2024

          Yes i did. I also submitted the same issue at 16:52 Amsterdam time.
          In the early foto i took the foto en then i pressed the OK button to submit. :-)

  • Bo (ABRP)

    Team•

    Dec 9, 2024

    Thank you! We will investigate and get back to you.