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Change location and type of charging port

Bug Reports

Hello support team,

I recently upgraded to a premium account because I just bought an OBD scanner compatible with the ABRP app.

The problem is that it won't link to my BYD account. I checked my email and password, and everything is correct; however, the app only shows that the vehicle was purchased in Australia and Europe. It doesn't show any other options because it says it's getting the data from my location.

Another problem is that it won't let me switch to the vehicle's native charging connector (GBT DC and GBT AC), even though it has two connections: one for slow charging and one for fast charging. It only shows me the CCS option.

Is there any way you can help me with these problems? If it can't be fixed, the app is useless to me.

Thanks,

Jorge Rodriguez

Vehicle: BYD Tang 2023, Chinese Version

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Jorge Rodriguez ·
Status: Completed8 comments

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Comments8

  • Linda ABRP

    Team•

    Apr 20

    Hi

    There is no OBD support for your car and most BYD cars after an software update that BYD made.

    I will ask my colleague if we can add GBT connectors to the BYD cars.

    • Linda ABRP

      Team•

      Apr 20

      We don’t support GBT yet.

      • Jorge Rodriguez

        •

        Apr 20


        And how long will it take for them to add the GBT connector to BYD vehicles? Is there any way to manually add the OBD scanner to my vehicle?

        • Linda ABRP

          Team•

          Apr 21

          I don’t know when we will support GBT.

          It’s because BYD changed something in their software update and if they not change it back you can’t use an OBD.