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Can't Log in to FeatureBase

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Hi there, I posted an issue yesterday and got a reply, but I can't log in to reply to it. I am asked to "Please authenticate to join the conversation. Log in with A Better Routeplanner account". Clicking on that takes me to ABRP (where I am logged in) but doesn't take me back to FeatureBase, and when I go back, it still doesn't have me logged in. So I have no way to reply. I tried replying to the email, but that got bounced back.
Where does this happen?
Posted by Michael Colton ·
Status: Completed3 comments

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Comments3

  • Patryk Zatorski

    Team•

    May 21, 2025

    Thank you for reporting the issue. We’ve found the issue and the problem should be resolved on the latest web version: 6.0.1 (3391)

  • Shawn Pryde

    •

    Jan 30, 2025

    Check for a blocked popup. I had that issue until I saw the tiny icon on the right of the address box.

    • Michael Colton

      •

      Jan 30, 2025

      That did it! Man, the little blocked pop-up icon is subtle. Is there a way to make this work that doesn’t require a pop-up, or that doesn’t trigger the blocking behavior?

      Also, I did not have an issue logging in on Android, only on my Windows 11 machine using Chrome.