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Can't connect to Tronity app: unexpected error

Bug Reports

Hello,

I am having issues trying to connect to Tronity app for live vehicle data.

I have an active Tronity membership and have followed your in app link to succesfuly authenticate the connection.

After that the ABRP app just shows as Connecting and after a while gives an error message.

Attached you can find errors.

Thank you for your assistance.

Best regards,

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Jan Divić ·
Status: Completed3 comments

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Comments3

  • Katya S. changed status to Awaiting Clarification
    Team•

    Mar 20, 2025

    Pinned

    Hi @Jan Divić,

    I can see this occurs on Android, could you please provide the full app version number? You’ll find it at the bottom of the settings menu.

    • Jan Divić

      •

      Mar 20, 2025

      Thank you for your response.

      App version is: 5.7.1 (3277)

    • Jan Divić

      •

      Mar 23, 2025

      I have maneged to make the connection today

      If you reported it to make a fix in the backend, thank you very much! ☺️