Cannot link Rivian: No ABRP account is linked to this provider sign in

I am trying to link my Rivian to my ABRP account.

I click the link vehicle flow, I enter the username/password, I paste the 2-factor auth code. Then I get this error:

“No ABRP account is linked to this provider sign-in.”

And I’m returned to the login page for the Rivian. I have tried on mobile app and the web (both desktop and mobile-web), both encounter the same failure

Where does this happen?
iOS, Web
ABRP version number (found at bottom of settings menu)
7.1.2 (5875)

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Upvoters
Status

Awaiting Clarification

Board

🐛 Bug Reports

Date

About 2 months ago

Author

ABRP User #2828031

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