I’ve been investigating this issue further and may have identified the cause.
In every case I tested, the plan fails to build in V7 because one (or more) of the destinations used in the original V6 plan has had its name changed in the database. When ABRP tries to rebuild the route, it can no longer find that destination, so the calculation fails.
The difficulty is that the user has no indication which stop is causing the problem. The planner simply reports that it cannot calculate the route.
It would be very helpful if the software reported which destination cannot be found rather than just failing the calculation. For example:
“Route cannot be calculated because destination ‘XXX’ could not be found.”
That would allow the user to quickly correct the stop name and rebuild the plan.
Per Riisberg
•
Mar 11
It is in both the app and on the web.
Per Riisberg
•
Mar 11
From the start menu i go into saved plans.
Mark a plan (Load Plan) When i then select all plan settings, nothing happens.
But, when i select destinations only then it opens the plan.
Linda ABRP
Team•
Mar 17
Does this happen on your phone or on the computer? I tried both of your plans on your account and they will open on the web.
Per Riisberg
•
Mar 18
It did happen on both the web and in the app. Luckily, I had a version open on my laptop, so I could save it. It seemed that a charging station was taken out of the route plan, and because of that It couldn’t recalculate the plan.
You could open my plan, because I fixed it, and it is working now.
Log in to comment and vote
Comments6
ABRP User #10891
Mar 11
I’ve been investigating this issue further and may have identified the cause.
In every case I tested, the plan fails to build in V7 because one (or more) of the destinations used in the original V6 plan has had its name changed in the database. When ABRP tries to rebuild the route, it can no longer find that destination, so the calculation fails.
The difficulty is that the user has no indication which stop is causing the problem. The planner simply reports that it cannot calculate the route.
It would be very helpful if the software reported which destination cannot be found rather than just failing the calculation. For example:
“Route cannot be calculated because destination ‘XXX’ could not be found.”
That would allow the user to quickly correct the stop name and rebuild the plan.
Per Riisberg
Mar 11
It is in both the app and on the web.
Per Riisberg
Mar 11
From the start menu i go into saved plans.
Mark a plan (Load Plan)
When i then select all plan settings, nothing happens.
But, when i select destinations only then it opens the plan.
Linda ABRP
Mar 17
Does this happen on your phone or on the computer? I tried both of your plans on your account and they will open on the web.
Per Riisberg
Mar 18
It did happen on both the web and in the app.
Luckily, I had a version open on my laptop, so I could save it.
It seemed that a charging station was taken out of the route plan, and because of that It couldn’t recalculate the plan.
You could open my plan, because I fixed it, and it is working now.
Thanks
Per Riisberg
Linda ABRP
Mar 11
Hi
Which settings are missing?