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Can't select vehicle

Bug Reports

Hi!

I own a BYD Seal U Design EV. I cannot select the car as my vehicle, although it is in the list of BYD cars selectable.

In the past, I was able to select it. Is there currently a known issue?

Best regards,

Andreas

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #3066220 ·
Status: In Progress6 comments

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Comments6

  • Linda ABRP

    Team•

    Sep 2

    @ABRP User #3095878 Can you give us access to look at your account? https://accounts.abetterrouteplanner.com/portal/support-access

    • ABRP User #3066220

      •

      Sep 2

      No, I will not give access. Meanwhile I van select the BYD Seal U Design again.

      So for me, the problem is solved.

      • Linda ABRP

        Team•

        Sep 2

        This was for another user. I can see that your car was there.

  • Linda ABRP

    Team•

    Sep 2

    Hi @ABRP User #3066220

    Does this work for you now?

    • ABRP User #3088401

      •

      Sep 2

      Yes, after a lot of trying and cancelling, now it works

  • Linda ABRP

    Team•

    Aug 18

    Hi

    My colleagues are looking at this issue. I will get back to you when it’s fixed.