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BYD SEAL OBD connection values

Live data connection was working fine until 12/10/24 (I’m not sure of the version, I have now upgraded to the lastest 5.5.2)

The app was able to get SOC, Battery temperature, voltage, power along with GPS position & altitude.

Now voltage & power are missing. Also my drives are not recorded (I don’t know if this is linked)

Where does this happen?
Status: In Review7 comments

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Comments7

  • Pere Fouras

    •

    Mar 7, 2025

    Hello,

    I just updated to V5.7.0 (3253) and I’m happy to report that OBD data is now again complete with non zero power and voltage.

    I suppose you can now close this report !

    Thanks

  • Pere Fouras

    •

    Jan 10, 2025

    Upgraded today to 5.6.0, power & voltage are still display with a zero value…

  • Pere Fouras

    •

    Jan 7, 2025

    Today once again, ABRP fails to get power & voltage values…

    It is the same with the app running on my Pixel 7a or through Android Auto.

    I really don’t understand how last week live data was complete with power and voltage and now those values desperately remain to a zero value with being displayed.

    I must emphasize that meanwhile car scanner has had no problem reading all values from the dongle through BLE…

  • Pere Fouras

    •

    Jan 4, 2025

    For a reason I don’t understand all (voltage+power date/drives being recorded) suddenly started to “work” normally again on Jan 2nd.

    No change to the car software, same phone / ABRP version, same MCE 2000 dongle…

    Could this been linked to some kind of problem network access to ABRP servers that could prevent the app to work properly ?

  • Katya S.

    Team•

    Dec 17, 2024

    Hi @Pere Fouras,

    Have you checked if resetting (unlink and relink) the OBD connection resolves the issue?