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BMW Active charge card left out of planning/ pricing information

Bug Reports

Although added as a charge card the BMW Active rates will not be considered for route planning. This also applies for the price information, even when „own cards“ is activated.

BMW Ionity Plus on the other hand is working as expected.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by Alexander ·
Status: In Progress3 comments

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Comments3

  • Linda ABRP changed status to Awaiting Clarification
    Team•

    Mar 16

    Pinned

    Hi,

    Please provide a link to the plan where this occurs. To do this;

    1. Plan the trip in ABRP

    2. Click/tap: ‘Share plan’

    3. Click/tap: ‘Share ABRP link’

    4. Paste the URL here

    ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

    • Alexander

      •

      Mar 16

      Hi Linda,

      here we go.

      https://abetterrouteplanner.com/?plan_uuid=2-69b8380c-0d2703b6c6c8a16553aacc7b

      As mentioned before planning and price information is without BMW Active although activated in the account. When I add BMW Ionity Plus, route will mainly plan on Ionity charging due to better price.

      • Linda ABRP

        Team•

        Mar 17

        Thanks. We have some problems at the moment where wrong charge card is

        displayed on the charger. We need to talk to our partner and see what's wrong.