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BMW Active Card filtering

In “Find chargers” panel, filtering Cards\BMW Active, there are no chargers in the map.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Awaiting Clarification7 comments

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Comments7

  • Mahde - ABRP

    Team•

    Sep 29

    Hello @ABRP User #1883427,

    Could you share with us if other charge cards are showing chargers in the map compared to BMW Active?

    • ABRP User #1883427

      •

      Oct 3

      Yes, for example, IONITY chargers in map when BMW IONITY Plus card in the filter.

      • Mahde - ABRP

        Team•

        Oct 5

        Hi @Fulop Geczi

        Please provide a link to the plan that you plan to drive and where you know there are charger that has BMW Active as a charge card available to use. To do this;

        1. Plan the trip in ABRP

        2. Click/tap: ‘Share plan’

        3. Click/tap: ‘Share ABRP link’

        4. Paste the URL here

        ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

        • ABRP User #1883427

          •

          Oct 7

          I’ll just attach three screenshots instead: one without the ‘card’ filter, one with the ‘flex’ filter, and one with the ‘active’ filter.

          • Mahde - ABRP

            Team•

            Oct 8

            We will check up on this since we do see BMW Active chargers in ABRP but in France only. We cannot confirm what is causing this currently and we need to investigate it first before we can give an answer. Can you confirm that the chargers in Munich does accept the BMW Active cards? Could you send us a link to a website showcasing this for a charging network?

            • ABRP User #1883427

              •

              Oct 8

              • Mahde - ABRP

                Team•

                Oct 9

                This is what it looks like from my POV when I activate BMW Active. Which version of ABRP are you on currently? Please check this in the settings menu and try again with checking the BMW Active chargers and sending a screenshot to us after confirming the version.