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App Not Syncing

Hello,

I am having another difficulty with the app. The problem I was having in No Odometer Reading on Exports: Kona 2019 returned. It has gotten worse, now the read-outs are not showing accurate SoC either. The syncing to the app is acting up. It will say “last synced 3 days ago” when I had synced it just a few minutes ago. The reading of SoC has been inconsistent and often shows a reading from a few days ago.

Today the data export is mostly accurate, but has not been accurate all week. I have attached some screenshots including a readout of the last three days export data.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Status: Completed1 comment

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Comments1

  • Katya S. changed status to Completed
    Team•

    Jun 26, 2025

    Pinned

    Hi @Kitty Byrne-Hemsley,

    Please see: Reset your live data connection for how to reconnect your OBD connection.