Good news! We have finally been able to reproduce the issue and fix it. ABRP 5.5.1 with the fix should be out tomorrow!
Bo (ABRP)
Team•
Dec 3, 2024
Actually, there is a hotfix out for 5.5.0, build 3150 already. If you kill the app and start it again you should receive the update.
geert.vanderheijden
•
Dec 2, 2024
Same here (flickering instable screen when planning and route) since update to ABRP version 5.5.0
Problem not resolved after
-forced stop
-empty cache
-empty stored data
-delete and reinstall app
ABPR app version: 5.5.0
Build number: 3133
User ID: 861462
Samsung S23
Platform: android version 14
One UI version 6.1
Katya S.
Team•
Nov 27, 2024
Hi @foto2383,
The video link doesn’t appear to work. Could you upload it here directly?
Katya S.
Team•
Nov 27, 2024
Hi @Mathew,
Please tell us;
ABRP app version
Phone model
Phone OS version
Mathew
•
Nov 28, 2024
Version 5.5.0 although I am in the BETA testing group, there was another update earlier today but issue is still occurring with entire all flickering/refreshing itself constantly after you try to search on the map.
Motorola G75 5G
Android 14
Katya S.
Team•
Nov 28, 2024
Could you tell us the full version number, including the numbers within parentheses?
Mathew
•
Nov 28, 2024
5.5.0 (3133)
dssyenon
•
Nov 28, 2024
Same thing happens to me. I can see the video.
ABRP 5.5.0
Samsung Galaxy S22+
Android 14.
Katya S.
Team•
Nov 28, 2024
Could you tell us the full version number, including the numbers within parentheses?
dssyenon
•
Nov 28, 2024
5.5.0 (3133)
Martin Ingström
•
Nov 28, 2024
Same here on ABRP 5.5.0 (3133). Samsung Galaxy Fold 4.
Michael Babel
•
Nov 29, 2024
same to me. Iphone xR IOS 18.1.1 newest update ABRP from 28.11.2024. Before update everything went smooth.
ABRP User #17659
•
Nov 29, 2024
We have a test APK build which may solve the issue - please help us test this if you can! (We are not able to reproduce it ourselves on any of our devices, hence the “may”).
I installed the linked version, 5.5.1 (3139). The flickering still happens.
Samsung Galaxy S22+
Android 14.
eltrik
•
Dec 2, 2024
Hi, I’m having the same problem on my Samsung A55, tried ton install the APK, but it refuses it telling me that the package is in conflict with another though I asked to update the version already installed. Will try to uninstall previous version and install directly the APK
I've made a video, hosted on YouTube, but since there are private informations displayed, may I link it to you via private messaging?
Katya S.
Team•
Dec 2, 2024
You should be able to upload the video here directly, too, and skip linking to other sites.I can turn the comment private to us if you tag me.
Or you can send it in by email via the other support options found in the app; Settings > Support & Feedback > Contact support > Login issue (Please don’t misuse this otherwise)
eltrik
•
Dec 2, 2024
Does a reply tag you? Video is too big to be u/led here directly
Katya S.
Team•
Dec 2, 2024
Yeah, if I’m in the thread, I get notified.
Katya S.
Team•
Dec 2, 2024
Thank you, the comment is private to admins now.
Paul Hartigan
•
Nov 29, 2024
Same issue after installing latest version from play store. Samsung Galaxy A52.
Log in to comment and vote
Comments31
Bo (ABRP)
Dec 3, 2024
Good news! We have finally been able to reproduce the issue and fix it. ABRP 5.5.1 with the fix should be out tomorrow!
Bo (ABRP)
Dec 3, 2024
Actually, there is a hotfix out for 5.5.0, build 3150 already. If you kill the app and start it again you should receive the update.
geert.vanderheijden
Dec 2, 2024
Same here (flickering instable screen when planning and route) since update to ABRP version 5.5.0
Problem not resolved after
-forced stop
-empty cache
-empty stored data
-delete and reinstall app
ABPR app version: 5.5.0
Build number: 3133
User ID: 861462
Samsung S23
Platform: android version 14
One UI version 6.1
Katya S.
Nov 27, 2024
Hi @foto2383,
The video link doesn’t appear to work. Could you upload it here directly?
Katya S.
Nov 27, 2024
Hi @Mathew,
Please tell us;
ABRP app version
Phone model
Phone OS version
Mathew
Nov 28, 2024
Version 5.5.0 although I am in the BETA testing group, there was another update earlier today but issue is still occurring with entire all flickering/refreshing itself constantly after you try to search on the map.
Motorola G75 5G
Android 14
Katya S.
Nov 28, 2024
Could you tell us the full version number, including the numbers within parentheses?
Mathew
Nov 28, 2024
5.5.0 (3133)
dssyenon
Nov 28, 2024
Same thing happens to me. I can see the video.
ABRP 5.5.0
Samsung Galaxy S22+
Android 14.
Katya S.
Nov 28, 2024
Could you tell us the full version number, including the numbers within parentheses?
dssyenon
Nov 28, 2024
5.5.0 (3133)
Martin Ingström
Nov 28, 2024
Same here on ABRP 5.5.0 (3133). Samsung Galaxy Fold 4.
Michael Babel
Nov 29, 2024
same to me. Iphone xR IOS 18.1.1 newest update ABRP from 28.11.2024. Before update everything went smooth.
ABRP User #17659
Nov 29, 2024
We have a test APK build which may solve the issue - please help us test this if you can! (We are not able to reproduce it ourselves on any of our devices, hence the “may”).
https://abetterrouteplanner.com/app/app-release-A5B12295-13D7-4F55-BEA0-A96540ED74E5.apk
(Edit: Corrected URL)
An iOS open testing version is also in review.
dssyenon
Dec 2, 2024
I installed the linked version, 5.5.1 (3139). The flickering still happens.
Samsung Galaxy S22+
Android 14.
eltrik
Dec 2, 2024
Hi, I’m having the same problem on my Samsung A55, tried ton install the APK, but it refuses it telling me that the package is in conflict with another though I asked to update the version already installed. Will try to uninstall previous version and install directly the APK
eltrik
Dec 2, 2024
https://api.iternio.com/1/?eventlog_uuid=a2bd979e-791f-4504-a7f1-da7ffd1495ee here is the bug report, still having the problem with the test version
eltrik
Dec 2, 2024
I've made a video, hosted on YouTube, but since there are private informations displayed, may I link it to you via private messaging?
Katya S.
Dec 2, 2024
You should be able to upload the video here directly, too, and skip linking to other sites.I can turn the comment private to us if you tag me.
Or you can send it in by email via the other support options found in the app; Settings > Support & Feedback > Contact support > Login issue
(Please don’t misuse this otherwise)
eltrik
Dec 2, 2024
Does a reply tag you? Video is too big to be u/led here directly
Katya S.
Dec 2, 2024
Yeah, if I’m in the thread, I get notified.
Katya S.
Dec 2, 2024
Thank you, the comment is private to admins now.
Paul Hartigan
Nov 29, 2024
Same issue after installing latest version from play store. Samsung Galaxy A52.
Javi Pardo
Dec 2, 2024
Same problem with ABRP and Carlinkit
ABRP Latest update
Carlinkit with FW oficial september