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App does not find Applegreen Chargers

Bug Reports

When trying to to plan a route from Elyria, OH east to NY Hyde Park, starting at ~ 35% charge, the app would not locate the Applegreen (or Tesla) chargers at the Towpath Service Plaza heading east on the Ohio Turnpike. I tried favoriting them even. It kept on sending me off the tollway to DC chargers up to 15 minutes off route. Tried in ios app and

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #2047603 ·
Status: Awaiting Clarification2 comments

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Comments2

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Sep 11

    Pinned

    Hi @ABRP User #2047603

    Please provide a link to the plan where this occurs. To do this;

    1. Plan the trip in ABRP

    2. Click/tap: ‘Share plan’

    3. Click/tap: ‘Share ABRP link’

    4. Paste the URL here

    ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

  • ABRP User #2047603

    •

    Sep 12

    Super confused. You should have the data. Report was made on the day it occurred.