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ABRP Premium subscription not active after purchase (Android Auto locked)

Bug Reports

Hi Support Team,

I purchased a 1-month ABRP Premium subscription about 2 hours ago through the Google Play Store, but my account status has not updated and Android Auto features are still unavailable.

The Play Store shows the purchase is pending confirmation by launching the app. However, opening ABRP does not resolve the issue or unlock Premium. When I attempt to purchase it again, Google Play blocks the transaction because I already own the item.

Could you please verify my transaction on your end and manually sync/activate Premium on my account?

Thank you.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #3120338 ·
Status: Completed2 comments

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Comments2

  • Linda ABRP

    Team•

    Sep 7

    Hi

    Can you try to restart the app and see if you see the Premium features? Also try to log out and login again if it does not help.

    • ABRP User #3120338

      •

      Sep 7

      Hello!

      The app is working properly. I am a premium user.

      Thank you very much and have a beautiful day.