ABRP now showing connection issues.
In an attempt to solve my issue with ENODE connecting for 3 minutes then disconnecting and never regaining connection for an entire 2hr trip, I chose to unlink enode and reconnect it using North America region.
Now, I’m getting the following message, even though I’m a key user and the only user in my Audi etron. I’ve also deleted and re-added my user profile but still, experience the same issue:
- Where does this happen?
- ABRP version number (found at bottom of settings menu)
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Comments6
Robert
May 14
Update: noticed my app updated this morning to version 7.10(5849). Maintaining a connection was a lot more consistent than it’s ever been. As I was driving, the 4 bars showed green and whenever the car stopped, it would sow disconnected. Started driving again, it reconnects. Reading was 2% more than what my SOC was reported from the car.
Linda ABRP
Apr 17
Hi
Have you tried to delete the Audi app and install it again? If that does work I will send this to Enode.
Robert
Apr 17
Hi… Yes, Audi app deleted, user profile deleted from MMI, then app re-installed, key user re-added to MMI, still the same results.
Linda ABRP
Apr 17
I have made a report at Enode.
Linda ABRP
Apr 24
I got this from Enode:
Before re-linking through ABRP, could the end user check the following:
Open the myAudi app (US) and confirm the vehicle is still enrolled and pulling live data, not prompting to add or re-pair.
Confirm the Audi connect PLUS subscription or trial is active.
In the MMI, make sure Data Privacy is set to allow full data sharing.
Confirm the primary (key) user binding matches the myAudi account being used.
Once the myAudi app itself is showing live data, a fresh link on the North America region should hold. If they still hit the same screen after that, let us know and we can pull logs against the new attempt.
Robert
May 4
Hi… The message with the Enode requesting key user has been solved.