AAOS App Constant Logouts

Car: 20206 Volvo EX30

In the last 24 hours, I have to constantly log back in to the AAOS app. Reconnect my saved car, start driving, and at some point the connection is severed and the app is logged out again.

I already tapped the Report Bug button in the app, so you have that on file connected to my ABRP Account email address.

This is very annoying and makes the app unusable.

Where does this happen?
ABRP version number (found at bottom of settings menu)

Posted by Joseph Kristoffer · Jun 24

Completed5

Katya S. changed status to Awaiting Clarification

Team•

Jun 25

Pinned

Hi @Joseph Kristoffer,

Do you mean that you see a direct correlation between internet connection for the app being broken and the account being logged out?

Joseph Kristoffer
•
Jun 25
No.
I opened the app two days ago and noticed it wasn’t logged in, after staying logged in ever since I first installed the app in Dec. Now:
Log back in.
Re-select my saved vehicle.
Drive with the app in the foreground as normal when I want ABRP to collect telemetry.
Somewhere between performing the above and my next driving session where I re-open the app, I am once again logged out and have to perform these steps all over again.
The failure to stay logged in to my account is new behavior, re-producible, and makes ABRP in the car useless to me. I am not going to log in and re-select my saved car every time I get inside and start driving.
- Katya S.
  Team•
  Jun 26
  Thank you for the descriptive details!
  We’ve reviewed this and believe we’ve found the issue. We’re working on a fix which will be available with the upcoming version (7.1.2 (5904)), which we hope to be able to get out as soon as possible - however please be aware that release times also depend on how long Google take to review new app versions.
  Joseph Kristoffer
  •
  Jun 26
  Awesome, thanks.
  Joseph Kristoffer
  •
  Jun 27
  Issue is resolved in latest version of the AAOS app if you want to close this ticket.

AAOS App Constant Logouts

Comments5