Skip to main content

9:20 AM MT

Bug Reports

When planning a route from Kalispell MT to Castle Rock CO ABRP shows there is no valid plan. For some reason it’s completely missing tesla supercharges in Sheridan, Buffalo, and Wheatland (all Wyoming). Happens both on the website and on the ios app.

Where does this happen?
ABRP version number (found at bottom of settings menu)
Posted by ABRP User #102115 ·
Status: Awaiting Clarification2 comments

Log in to comment and vote

Comments2

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Sep 23

    Pinned

    Hello @ABRP User #102115,

    Please provide a link to the plan where this occurs. To do this;

    1. Plan the trip in ABRP

    2. Click/tap: ‘Share plan’

    3. Click/tap: ‘Share ABRP link’

    4. Paste the URL here

    ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

    Could you also send us the ID for each of the Tesla Superchargers?

    1. Find the charger in ABRP

    2. Click it to open charger details

    3. Select: share → share ABRP link

    4. Copy and paste the URL here

    This way we’ll get the exact ID number of the charging location.

  • ABRP User #102115

    •

    Sep 26

    https://abetterrouteplanner.com/?plan_uuid=2-6ab83971-ee589b29ddc370647b3433f0

    Above is the link to the route I planned. It’s actually giving me different results but a couple of things to highlight even in these results. ABRP wants me to charge at a level 2 charger in Buffalo, WY. It doesn’t seem to realize there’s a supercharger in Buffalo, WY (@ 74 US 16). Another example of missing superchargers is the one in Wheatland, WY. ABRP doesn’t seem to have this Supercharger in it’s data base (1556 Sherard Road)

  • Linked to Buffalo, WY Tesla fast charger is missing.