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Incorrect Charge Rates for Chargers

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I have multiple options along my route to use Pilot/Flying J [EvGo] chargers on two different stops. At each of these stops there is a waypoint for EvGO and one for Pilot/Flying J. The Pilot one is the correct 350kW as where the EvGO point on the very same spot is only showing 50 kW. I have used these and can confirm they are the higher power devices, confirmed within the EvGO app as well and not 50 kW.

I see this happening for both the location in Amarillo, TX (Pictured) as well as the location in Monument, CO (15455 Terrazzo Dr) — both of course along my route. I assume this may happen elsewhere with the Pilot/EvGO network?

Posted by User ·
Status: Awaiting Clarification8 comments

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Comments8

  • Mahde - ABRP changed status to Awaiting Clarification
    Team•

    Jan 15

    Pinned

    Hello @User,

    Information has been sent to our data provider and we are waiting for response regarding the issue.

  • User

    •

    Mar 3

    Still waiting on update, this has actually been made worse recently. As now the very same Pilot pictured doesn’t show at all, and only the incorrect 50kW EVgo does. So it completely removes this stop from route planning despite being a 350kW FC stop.

    I have to manually add the stop, and manually work around it’s not poor calculations since the proper stop is no longer present. What happened?!

  • FA

    •

    Dec 30, 2025

    •

    Merged request

    •

    1 vote

    Flying J / Evgo not being selected as preferred and showing on map

    Flying J/Ultium/Evgo branded chargers not being selected as preferred and showing on map.

    • Katya S. changed status to Awaiting Clarification
      Team•

      May 13, 2025

      Pinned

      Hi @FA,

      Do you mean that the chargers are not visible on the map at all? Or that they are visible on the map but not included in planning automatically?

      • FA

        •

        May 13, 2025

        Hey 👋🏽, it shows but not being picked up as part of the route planning. Technically, they are part of the Evgo Network, but under their extended network.

        • Katya S.

          Team•

          May 13, 2025

          Could you provide an example of a plan where this happens?

          1. Plan the trip in ABRP

          2. Click/tap: ‘Share plan’

          3. Click/tap: ‘Share ABRP link’

          4. Paste the URL here

          ⚠️ IMPORTANT: Please exclude private addresses and the use of ‘my position’, home, work, etc., from the plan you post here publicly.

          And a charger that could be included in the plan?

          1. Find the charger in ABRP

          2. Click it to open charger details

          3. Select: share → share ABRP link

          4. Copy and paste the URL here

          This way we’ll get the exact ID number of the charging location.