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wrong location

planning by showing me at a different point even though I am in another location

Status: Awaiting Clarification8 comments

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Comments8

  • Katya S.

    Team•

    Nov 14, 2024

    Hi @Kursat OZGUL,

    Are you using any form of live data connection for your car?

    • Kürşat Özgül

      •

      Nov 14, 2024

      no, I don't use it. besides, the app changes the battery value that I enter when switching between apps on my iPhone.

      • Katya S.

        Team•

        Nov 14, 2024

        OK, have you used a live data connection in the past? Or tried to connect one? To me it looks like we have some old data on this vehicle model that we default to. 🤔

        • Kürşat Özgül

          •

          Nov 14, 2024

          my vehicle is "skywell et5 longrange 86kw" but it still has not been added to the list even though I requested it to be added to the list 1,5 years ago. I have never made a live data connection before.

          https://abrp.upvoty.com/b/add-a-vehicle/skywell-et5-legend-long-range/

          • Katya S.

            Team•

            Nov 14, 2024

            Well, it looks like there are remnants of an attempt on your saved vehicle. I would recommend that you create a new vehicle copy. You can then test if the same issue occurs and then delete the old one if you’d like.

            Yes we have a lot of vehicle model requests pending. We also hope things will work better with this new feedback portal as we now get notified of your comments (Upvoty never did that). You can find your request here; Skywell ET5 Legend Long Range

            • Kürşat Özgül

              •

              Nov 14, 2024

              thank you very much for your helps

    • Kürşat Özgül

      •

      Nov 14, 2024

      i saw the location problem and fixed, but battery percent problem already have

  • Kürşat Özgül

    •

    Nov 14, 2024