Please make sure you’ve enabled the correct Type of chargers in settings.
ABRP User #2384408
•
Sep 10
I
t does not appear in my map. I have a Kia Niro EV and an Equinox EV, both with the NACS option selected and it does show up in the map. Other Superchargers, like the ones in Regina and Saskatoon, both show on my map. But Whitewood does not. Could there be a metadata issue with this site?
Mahde - ABRP
Team•
Sep 10
We have found that Tesla reports from two data sources with one stating that that charger is only for Tesla vehicles and another one saying that it is open for non-Tesla vehicles. Please confirm to us if it is open to non-Tesla (such as your Kia e-niro) and we will contact our data provider to change this information.
ABRP User #2384408
•
Sep 10
The Tesla app itself says it’s open to Non-Tesla vehicles and that a NACS port or adapter are required.
Mahde - ABRP
Team•
Sep 15
Hello @ABRP User #2384408,
This charger has been updated with a NACS port. Please check that it is correct from your POV.
ABRP User #2384408
•
Sep 19
This charger still does not show up in my map. I also went to your website and added a couple different non-Tesla vehicles with the NACS option selected on and it is still only showing up on the map when a Tesla vehicle is selected. But this Supercharger is not Tesla only. It’s not the NACS port that’s the issue, it’s that it is marked in your system as being Tesla only. But its open to all compatible EVs.
Mahde - ABRP
Team•
Sep 21
We are going to check our data that we receive from our data provider since they have updated the charger to us but it has not been displayed in ABRP yet.
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Comments9
Sep 9
PinnedHi @ABRP User #2384408
Thank you for the request. Please provide more information about the charging location;
Network name
Location name
Street address
Coordinates
Charging equipment details
Link to charger from external website (Google, PlugShare, Open Charge Map, etc.)
ABRP User #2384408
Sep 9
Tesla
Whitewood Supercharger
1206 Highway 1
Whitewood, SK
S0G 5C0
Canada
N 50.33469, W 102.25630
Tesla V3 Supercharger 250kW 6 Stalls Adapter or NACS Required
https://maps.app.goo.gl/aaY2WdaU2uCJa8SW7
Mahde - ABRP
Sep 10
Hi @ABRP User #2384408,
We already have this location here: https://abetterrouteplanner.com/?charger_id=160608408
Please make sure you’ve enabled the correct Type of chargers in settings.
ABRP User #2384408
Sep 10
I
t does not appear in my map. I have a Kia Niro EV and an Equinox EV, both with the NACS option selected and it does show up in the map. Other Superchargers, like the ones in Regina and Saskatoon, both show on my map. But Whitewood does not. Could there be a metadata issue with this site?
Mahde - ABRP
Sep 10
We have found that Tesla reports from two data sources with one stating that that charger is only for Tesla vehicles and another one saying that it is open for non-Tesla vehicles. Please confirm to us if it is open to non-Tesla (such as your Kia e-niro) and we will contact our data provider to change this information.
ABRP User #2384408
Sep 10
The Tesla app itself says it’s open to Non-Tesla vehicles and that a NACS port or adapter are required.
Mahde - ABRP
Sep 15
Hello @ABRP User #2384408,
This charger has been updated with a NACS port. Please check that it is correct from your POV.
ABRP User #2384408
Sep 19
This charger still does not show up in my map. I also went to your website and added a couple different non-Tesla vehicles with the NACS option selected on and it is still only showing up on the map when a Tesla vehicle is selected. But this Supercharger is not Tesla only. It’s not the NACS port that’s the issue, it’s that it is marked in your system as being Tesla only. But its open to all compatible EVs.
Mahde - ABRP
Sep 21
We are going to check our data that we receive from our data provider since they have updated the charger to us but it has not been displayed in ABRP yet.