Unable to access premium features
I have tried to create a premium account on monthly basis and have confirmed payment via Nets twice. Yet, the premium features are not available to me in the app. Why is this?
I have tried to create a premium account on monthly basis and have confirmed payment via Nets twice. Yet, the premium features are not available to me in the app. Why is this?
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Comments1
Jul 4, 2025
PinnedHi,
This is our public feedback portal, we’re not able to handle subscription and account questions here. For this, please send us an email instead.
Under ‘Support & feedback’ select: ‘Subscription issue’ instead to send an email.