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Comments9

  • Kirk Patton

    •

    Dec 1, 2024

    The last few times I have searched, I see the correct information. Was something fixed?

  • Katya S.

    Team•

    Nov 25, 2024

    Hi @Kirk Patton,

    The charger you linked appears to be a duplicate of this one;

    https://abetterrouteplanner.com/?charger_id=12720650

    Is this the charger you’re looking for?

    • Kirk Patton

      •

      Nov 25, 2024

      Yes, same location, but there are superchargers there that support third party vehicles that have the nacs adapter.

      The link you provided only shows 7.5kw chargers.

      • Katya S.

        Team•

        Nov 25, 2024

        Ah I see. If you go into the settings of your vehicle and re-select the vehicle model, make sure to enable ‘NACS adapter’, and then you’ll be able to view and plan with locations like this one:

        https://abetterrouteplanner.com/?charger_id=12720650

        • Kirk Patton

          •

          Nov 25, 2024

          I think I have the charger set up already.

          That setting was under charge networks.

          • Kirk Patton

            •

            Nov 25, 2024

            FWIW… I do see other Tesla stations, but they are further away and the charger in Brentwood is not listed.

            • Kirk Patton

              •

              Nov 25, 2024

              It's curious, I can see the Tesla charger on the map, but not when I use the charge icon at the to of the app.

              • Katya S.

                Team•

                Nov 26, 2024

                We have had some issues with the ‘nearby chargers’ feature recently, and we’re looking into how we can improve.

  • Kirk Patton

    •

    Nov 24, 2024

    More specifically, this Tesla site is not showing up when I try to find nearby charging stations when using the mobile app on Android.

    https://abetterrouteplanner.com/?charger_id=1406006275