The indicator in the top right corner does not turn green or red?

Hi,

We have now used your app from Denmark, through Germany and Austria, down to Italy, and back the same way. According to your app, we needed to charge 7 times on the way down and 7 times on the way back. We chose Tesla and IONITY.

Even though I had your subscription with live status, it did not show how many chargers were available and how many were occupied. The round indicator was simply shown in grey, and not “green/red”.

How can this be?

Best regards,

Michael Klokker

Denmark