Some Tesla charging stations aren’t compatible with my EV but other Tesla stations are. My Toyota app lets me filter those out. Can you please offer the same option.
As long as you’ve got the correct plug types selected in the settings for your vehicle, we already do.
If on the other hand you find a charger incorrectly labeled, or experience a different issue, do let us know.
Jay
•
Apr 1
Hey Katya,
I actually have the same charging connector as the Tesla NACS, but there are some chargers that are only Tesla compatible. The first one I went to didn’t work, and it had a sign specifically stating “Tesla Charging Only”. My Toyota app has a filter on it that excludes those. It says ‘Hide “Tesla Only” stations’, which removes about half of them when selected. On Tesla’s sight https://www.tesla.com/support/charging/supercharging-other-evs#need-membership , it says “Tesla-only Superchargers, which only work for Tesla vehicles.“
Katya S.
Team•
Apr 2
Okay, feel free to report the charger location here:
Ok, I can do that, but please note that about 30% of all Tesla chargers are ‘Tesla Only’.
Jay
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Apr 2
Hey Katya, update from my last response: it looks like that’s a location-by-location basis situation, and since this affects ~30% of the Tesla chargers, I don’t think that’s going to be effective except for the few sites I know about.
Google suggests using the Tesla app or PlugShare to determine which is which, and that would rule out using ABRP. I think having this as an option would still be very beneficial.
Katya S.
Team•
Apr 2
I’d like to reaffirm my initial reply;
“As long as you’ve got the correct plug types selected in the settings for your vehicle, we already do.
If on the other hand you find a charger incorrectly labeled, or experience a different issue, do let us know.”
So again, if you find a charger with incorrect data - report it, and we can review the case.
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Comments6
Mar 31
PinnedHi @Jay,
As long as you’ve got the correct plug types selected in the settings for your vehicle, we already do.
If on the other hand you find a charger incorrectly labeled, or experience a different issue, do let us know.
Jay
Apr 1
Hey Katya,
I actually have the same charging connector as the Tesla NACS, but there are some chargers that are only Tesla compatible. The first one I went to didn’t work, and it had a sign specifically stating “Tesla Charging Only”. My Toyota app has a filter on it that excludes those. It says ‘Hide “Tesla Only” stations’, which removes about half of them when selected. On Tesla’s sight https://www.tesla.com/support/charging/supercharging-other-evs#need-membership , it says “Tesla-only Superchargers, which only work for Tesla vehicles.“
Katya S.
Apr 2
Okay, feel free to report the charger location here:
https://abrp.featurebase.app/?b=6724cbacf6e41233b74ffa30
Jay
Apr 2
Ok, I can do that, but please note that about 30% of all Tesla chargers are ‘Tesla Only’.
Jay
Apr 2
Hey Katya, update from my last response: it looks like that’s a location-by-location basis situation, and since this affects ~30% of the Tesla chargers, I don’t think that’s going to be effective except for the few sites I know about.
Google suggests using the Tesla app or PlugShare to determine which is which, and that would rule out using ABRP. I think having this as an option would still be very beneficial.
Katya S.
Apr 2
I’d like to reaffirm my initial reply;
“As long as you’ve got the correct plug types selected in the settings for your vehicle, we already do.
If on the other hand you find a charger incorrectly labeled, or experience a different issue, do let us know.”
So again, if you find a charger with incorrect data - report it, and we can review the case.