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TEM CARREGADORES

I registered 02 chargers on OpenchatMap, but it doesn't appear on ABRP How do I solve it?

Rua Areolino de Abreu 1880, Teresina, PI, 64000-180

Status: Completed11 comments

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Comments11

  • Katya S. changed status to Completed
    Team•

    Apr 29, 2025

    Pinned

    Hi @Fernando Wilson,

    The import is not instant, it could take a day or so. For more information about adding chargers see; How to have new chargers added to ABRP

    • Fernando Wilson

      •

      Apr 29, 2025

      In the registration made in openchatmap, I registered all the information of the FAST CHARGER and name of the company, but it does not appear in the abrp.

      How do I upload the loader information to ABRP?

      • Katya S.

        Team•

        Apr 29, 2025

        Everything is described in:
        How to have new chargers added to ABRP

        We are not familiar with ‘openchatmap’ do you mean ‘Open Charge Map’?

        When did you register the charger? If it was today you need to wait for the addition to be processed in OCM and then wait for ABRP to fetch new charger information from external sources. As I’ve mentioned, this is not an instant process.

        • Fernando Wilson

          •

          Apr 29, 2025

          What is the deadline for synchronization with the sites?

          • Katya S.

            Team•

            Apr 30, 2025

            I cannot speak for OCM, so I cannot tell you what their approval time is. We import chargers from OCM once per 24 h.

            • Fernando Wilson

              •

              Apr 30, 2025

              When I select the charger and enable the option to upload images, the system displays an error, asks me to contact support, and so far it has not uploaded the information of the charger registered on the OpenChargeMap website.

              • Fernando Wilson

                •

                May 2, 2025

                haven't received a response yet. Could you help us?

                • Katya S.

                  Team•

                  May 5, 2025

                  Adding images is not related to the charger import. See this ticket instead: Upload photos fail

                  • Fernando Wilson

                    •

                    May 5, 2025

                    "I can't upload the photos. I've tried different sizes and file formats, but without success. Could you provide me with some guidance?"

                    • Katya S.

                      Team•

                      May 8, 2025

                      Adding images is not related to the charger import. See this ticket instead: Upload photos fail

  • Fernando Wilson

    •

    Apr 29, 2025

    I registered on openchatmap, but it didn't sync with ABRP

    How do I solve it?

    Firts charger
    Location:

    -9.073718954140542, -44.33337696029734

    Posto Café 02 (Bom Jesus-PI) - Google Maps

    Second charger
    -8.195474829496858, -43.793029682334385

    Posto Portal do Cerrado - Google Maps