Please add more information to your report. Which charger, charge card does this concern? Where do you see this?
Ali Demiray
•
Apr 30, 2025
For example,
When I try to make a route to Istanbul I see the estimated electricity usage will be 143,8 kw and cost will be 656 TRY. It is not accurate it should be around ~1700 TRY. It seems like app can not see the original prices of stations will be used.
Katya S.
Team•
May 2, 2025
It is possible that we do not receive pricing data for all the charging stops. This can be easier to view directly when planning on web and opening the ‘table’ view of the plan. However, on mobile you can also do:
Share → Export to Excel → view
To check for which of the stops we do have a value filled out in the ‘cost’ column.
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Comments3
Apr 30, 2025
PinnedHi @Ali Demiray,
Please add more information to your report. Which charger, charge card does this concern? Where do you see this?
Ali Demiray
Apr 30, 2025
For example,
When I try to make a route to Istanbul I see the estimated electricity usage will be 143,8 kw and cost will be 656 TRY. It is not accurate it should be around ~1700 TRY. It seems like app can not see the original prices of stations will be used.
Katya S.
May 2, 2025
It is possible that we do not receive pricing data for all the charging stops. This can be easier to view directly when planning on web and opening the ‘table’ view of the plan. However, on mobile you can also do:
Share → Export to Excel → viewTo check for which of the stops we do have a value filled out in the ‘cost’ column.