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Route download never completes

When a route is chosen that has been downloaded from my iPad the process starts but never completes. The download process stays on the screen forever every time I try.

Status: Awaiting Clarification2 comments

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Comments2

  • Bob Charlton

    •

    May 29, 2025

    I save a plan on my iPad. Then find the plan on the app running on the infotainment of my Polestar 2. The plan starts to load but then freezes with the “rotating circle” never completing

  • Linda ABRP

    Team•

    May 29, 2025

    Hi

    Do you mean that you have saved links to plans outside the app and then try to open them?